Administrative Assistant

Sommaire professionel

I'm a detail-oriented professional with 15+ years of experience providing administrative service and a strong emphasis on working independently and accurately. Excel at handling pressure and managing time, in addition to being proficient at developing and implementing strategies to increase customer satisfaction. I hold a master's degree in marketing/Distribution Management from Manchester Metropolitan University in the UK, a diploma in English/Portuguese Translation, a bachelor’s degree in business administration, and have sales and typing Certifications. I currently work as a part-time Portuguese interpreter, providing interpretation during online calls in a fast-paced environment in healthcare, insurance, finance, and law enforcement. In the past, I launched a baby clothing business, acting as Marketing and Operations Manager, growing to a wholesaler business, and expanding to 50+ points of sale in the Brazilian market within 10 years. I oversaw the company's operational activities and a team of 8 employees and three affiliated companies to work as a cohesive team. I formulated marketing strategies, materials, and content in various media, heightening market share by more than 80%. I also worked as an Administrative Assistant, establishing Vale's administrative office in the Brazilian capital for Belo Monte HPP, the largest 100% Brazilian Hydroelectric plant. I handled all internal and external communication, scheduled meetings, managed office supplies, and booked travel arrangements. At a young age, I worked as a trainee in the Customer Service and Marketing Departments at Xerox Corporation and in the Finance and Accounting Departments at IBM Brazil. I'm a fast typist with experience in Microsoft Office, Adobe Creative Suite, Graphic Design, and Web Design. Education: Masters in Business

Compétences

Data entry8 Virtual Assistant8 Administrative Assistant8 Customer service8 Translation: Portuguese8