ITSM Specialist
Taux horaire: membres seulement
Disponibilité: membres seulement
Disponibilité à voyager: À proximité (100 km)
Statut professionnel: Employé
Dernière mise à jour: 13 juil. 2024
Expérience de travail totale: 10 année(s)
Connaissances linguistiques: Anglais, Perse,
Sommaire professionel
Accomplished Business Analyst with 9 years of expertise in designing and deploying business analysis solutions, known for significantly cutting infrastructure costs, enhancing system dependability, and boosting overall performance across sectors such as cloud services, banking, oil and gas, power plants, and IT service providers. Adept at working with cross-functional teams, establishing and upholding architecture standards, and offering technical guidance to ensure project success. Proficient in gathering requirements, performing comprehensive analyses, and delivering data-driven insights to support strategic decisions.
Compétences
ITIL10 IT service management (ITSM)10 Process coaching10 Process consulting10 Process control10 Process management10 Process organisation10 Quality management / QS / QA (IT)5 DIN EN ISO 200004Connaissances linguistiques
Anglais
Fluide
Perse
Langue maternelle