QA Test Lead

Sommaire professionel

Over 12 + years of experience in Software Testing that includes around 3 years of experience as QA Test Lead coordinator and extensively involved in testing various development projects on BFSI, Healthcare and Educational domains. Result-driven professional and successful in deliver a quality product, improving customer satisfaction and produce on-target deliverables by utilizing both the Agile (Scrum) and Waterfall methodologies. ❖ Expertise in Software QA Testing in Web/Mobile based Applications (iOS/Android), Salesforce CRM (Lighting / Classic) cloud application, Legacy Mainframe application, SAP CRM/ BP Portal, Veeva CRM application and AWS (Athena) cloud system. ❖ 3 years of experience as a QA Lead, in leading cross-functional teams to deliver high-quality products within tight deadlines ❖ Strong experience in Salesforce CRM application mainly with HCP/HCO/ Medical user Accounts, Contacts, Engagements, Mediclaim’s, Campaigns, Orders, Services and Reports entities. ❖ Strong background in Software Testing Life Cycle (STLC), Software Development Lifecycle (SDLC), Defect Life Cycle and QA methodologies like Waterfall and Agile methodologies ❖ Proficient in develop and maintain an Automation Regression Test scripts using Selenium web driver. ❖ Experienced in API testing (Postman) tool, Workbench with Apex scripts. ❖ Good experience in AWS (Athena) system and Mainframe (legacy) system to perform backend data validation testing using standard SQL queries. ❖ Quality Expertise in all levels of Testing such as Positive testing, Negative testing, Functional Testing, Integration Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black box testing, Cross Browser Testing, Smoke Testing, UI & UX Testing, Data Interface & Migration Testing, Compatibility testing Exploratory testing, and GUI testing. ❖ Extensive experience in Test management tools like JIRA, Azure DevOps, HP ALM, ServiceNow. ❖ Sound experience in Data Migration, Salesforce configuration, Confluence and BrowserStack tool. ❖ Demonstrated ability to analyze Requirement Specification documents, User Story and Designing Test Strategies & Coverage, Emerging and Implementing the Test Plans, Test Scenarios, Test Cases, Test Execution, Report and Manage the bugs, Defect Matrix and Test Closure Report. ❖ In-depth hands-on experience in Synapse, PACT, OCE legacy system, Veeva CRM, Veeva Align and Vault PromoMats. Also expertise in major Banking & Financial products like Teller system, Account creation (Saving/Cheques), Credit Scoring system, KYC, Fund Transfer, Payments, Account Receivable, Internet Banking, Cards, ATM, POS and ERP system. ❖ Experienced in Data Migration testing, validated the data presented in Business Operation (BO) tool are migrated successfully to Micro strategy reporting (MSTR) tool. ❖ Professional Strength includes good communication & interpersonal skills, committed & result oriented, problem solving, flexible and versatile to adapt any new/challenging environment and work on complex projects.

Compétences

Salesforce3 Quality management / QS / QA (IT)12 Jira10 Application lifecycle management (ALM)8 ServiceNow3 Testing (IT)12