Informations principales

Description et exigences de la tâche

1. Updated Resume in word format (Mandatory)
2. Skills Matrix Filled {The one attached on the website Apply Online link} (Mandatory)
3. Expected hourly rate (Mandatory)
4. Visa Status (Mandatory)
5. LinkedIn ID (Mandatory)

1. Leads multi-discipline teams in business transformation initiatives to align sector and/or ministry programs and services with gov.bc.ca to ensure the web is best utilized as a platform for service delivery, using  the Province's citizen-focused, evidence-based approach for web and service design
2. Creates the Service Strategy and a plan to deliver on the Strategy to transform the business from the 'asis" structure to the "to-be" structure 
3. Addresses the organization's executive including ADMs and Executive Directors; is a compelling and persuasive presenter 
4. Provides advice, recommendations and options; requires effectively communicating and obtaining buyin of the Strategy with executives and senior management
5. Provides mentoring on service design approaches and methodologies to team members during projects; may provide formal user experience/service design training and develop appropriate training materials
6. Demonstrates the highest level of experience, knowledge and skills in all five service areas of Design Research, Information Architecture, Content Development, Prototyping and Strategic Planning

• In addition to the skills and experience set out above, the Proponents should demonstrate that the proposed Consultant(s) have the following additional skills and experience within the last 8 years:
• Degree or diploma in a design or technology discipline, or equivalent combination of education and experience.
• A minimum of 5 years of experience in utilizing human-centered design methods to design and deliver services including experience in at least three of the following: 
• User research;
  • Content design;
  • Inclusive design;
  • Prototyping;
  • UX design.
• Demonstrated expertise designing for the web and mobile, including graphic design, interaction design and/or data visualization. 
• A minimum of 5 years’ experience with related UX practices and skills, including content design, content strategy and/or information architecture. 
• A minimum of 5 years’ experience producing and working with design pattern/asset libraries. 
• A minimum of 5 years' experience mentoring and supporting less experienced Service Design and UX practitioners.
• A minimum of 2 years' experience of working in an agile, digital product- focused development environment with User Experience teams, designers, and developers to iteratively create and improve digital products and services. 
• A minimum of 2 years' experience in hybrid and remote collaboration and facilitation, including experience with online collaboration software such as Figma, Mural, or similar products. 
• Experience on at least 1 project working on public facing government processes/systems
• Experience on at least 1 project collaborating on process development across multiple organizations
• Experience on at least 1 project working on government housing and/or connectivity permitting initiatives

• Leads multi-discipline teams in business transformation initiatives to align cross-government and/or cross-sector programs and services with gov.bc.ca to ensure the web is best utilized as a platform for service delivery, using the Province’s citizen-focused, evidence-based approach for web and service design
• Creates the Service Strategy and a plan to deliver on the Strategy to transform the business from the ‘as-is” structure to the “to-be” structure
• Addresses the organization’s executive including ADMs and Executive Directors; is a compelling and persuasive presenter
• Provides advice, recommendations and options; requires effectively communicating and obtaining buy-in of the Strategy and user experience approaches with executives and senior management
• Provides mentoring on service design approaches and methodologies to team members during projects; may provide formal user experience/service design training and develop appropriate training materials
• Demonstrates the highest level of experience, knowledge and skills in all five service areas of Design Research, Information Architecture, Content Development, Prototyping and Strategic Planning

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