Informations principales

Description et exigences de la tâche

• Conduct intake assessments and evaluate patient needs upon admission and throughout their hospital stay.
• Develop and implement individualized care plans with specific short- and long-term goals, monitoring and adjusting these plans based on patient progress and needs.
• Collaborate closely with medical staff (physicians, nurses, specialists), family members, caregivers, other social workers, and external agencies to address and resolve patient care issues.
• Manage patient cases, including advocacy, coaching, risk assessments, crisis intervention, and referrals to necessary hospital services and external resources (e.g., financial aid, rehabilitation services, community support programs).
• Facilitate communication among patients, families, healthcare providers, social workers, and other relevant stakeholders to ensure coordinated and effective care.
• Maintain detailed and accurate patient records, case notes, and other documentation in accordance with hospital policies and procedures.
• Utilize clinical assessment tools and frameworks to create and review care plans tailored to patient needs and hospital objectives.

• Bachelor’s or Master’s degree in Social Work (BSW or MSW) is required.
• Minimum of three years of experience in case management, care coordination, or a related healthcare support role, preferably in a hospital setting.
• In-depth understanding of patient care needs, including age-specific health issues and hospital services.
• Experience working with patients facing mental and/or physical health challenges.
• Strong verbal and written communication skills, with the ability to effectively liaise between patients, families, and healthcare teams.
• Demonstrated skills in case management, patient advocacy, and referral coordination.
• Ability to work independently and collaboratively within a multidisciplinary team
• Fluency in a second language is highly desirable.
• Valid driver’s license and access to a personal vehicle may be required depending on the role.
• Accommodations will be provided as needed.

• French not required

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

• This position involves a travel assignment to Yukon. Are you prepared to commit to the travel requirements and relocate for the duration of the role?
• Please describe your experience with case management and care coordination in a hospital environment.
• Do you have a Bachelor’s or Master’s degree in Social Work (BSW or MSW)?

• Hospital: 1 year (preferred)

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