Key Account Manager

Hourly rate: members only

Availability: members only

Willingness to travel: Worldwide

Professional status: Employee

Last updated: Jun 8, 2023

Total work experience:

Language skills: English,

Personal summary

Driven and customer-focused, I am an experienced professional with a track record of success in customer service, sales, support, and account management. With eight years of hands-on experience in customer service, I have honed my interpersonal and communication skills to deliver exceptional service and build strong relationships with clients. In my previous roles, I excelled in sales and support, utilizing my strong persuasive abilities to meet and exceed sales targets while ensuring customer satisfaction. My ability to understand and address customer needs allowed me to provide tailored solutions and build long-term relationships. For the past three years, I have transitioned into account management, where I have successfully managed a portfolio of clients, nurtured key accounts, and generated business growth opportunities. With a proactive and strategic approach, I have consistently delivered high-level account management, meeting client objectives and fostering long-term partnerships. Throughout my career, I have demonstrated adaptability, resilience, and a solution-oriented mindset, enabling me to navigate challenging situations and provide effective resolutions. I am adept at leveraging technology and CRM systems to streamline processes and enhance productivity. I am a proactive learner, consistently staying updated on industry trends, market dynamics, and best practices in customer service and account management. I thrive in dynamic and collaborative environments, working closely with cross-functional teams to achieve shared goals. Overall, I bring a strong work ethic, a passion for customer satisfaction, and a results-driven mindset to any role.

Skills