Operations Analyst

Hourly rate: members only

Availability: members only

Willingness to travel: At home

Professional status: Freelancer

Last updated: Jul 20, 2023

Total work experience:

Language skills: English,

Personal summary

As a Senior Operations Analyst with four years of experience at a US-based company, I have been responsible for handling billing processes, insurance payment posting, and efficiently managing collections from insurance providers. Negotiating with US-based insurance companies on complex billing issues has been a key aspect of my role, demonstrating my strong analytical and problem-solving skills. My commitment to delivering top-notch service to our clients is of utmost importance to me. I take pride in building positive relationships with our valued clients and ensuring their needs are met with the highest level of satisfaction. In addition to my operational responsibilities, I have taken on the role of a mentor within the organization. I actively engage in performing Quality Control on the work of both new and current team members. By providing insightful feedback and constructive reports, I actively contribute to their growth and progress. My technical expertise, combined with my interpersonal finesse and leadership qualities, defines me as a consummate professional. My relentless pursuit of excellence has played a pivotal role in driving the success of our company and the team's overall performance.

Skills