Salesforce Admin

Personal summary

Certified Salesforce Trailhead "Ranger" with over 100 badges. View Profile • Proficient in Marketing, Sales, and Service Cloud implementations. • Skilled in developing Visualforce Pages, Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs, and Tags. • Expertise in defining and implementing complex relationships such as lookup, junction, and master-detail relationships in Salesforce. • Extensive experience utilizing Salesforce's declarative tools, including validation rules, workflows, approval processes, and sharing rules to streamline complex business processes. • Adept at designing and customizing page layouts, search layouts, and organizing components to optimize user interface and data management. • Comprehensive experience with standard Salesforce objects such as Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports, and Dashboards. • Salesforce Admin with 2.4 years of experience in Quality Assurance and 4.5 years in Salesforce Functional Testing, specializing in comprehensive test plans, test cases, and scripts for Sales Cloud and Consumer Goods/TPM implementations. • Collaborates with cross-functional teams to translate project requirements into effective testing strategies. • Utilizes Agile methodologies to prioritize tasks, adapt to evolving requirements, and deliver high-quality software increments efficiently. • Mentors team members on Salesforce testing best practices and Agile methods, offering insights and recommendations to stakeholders based on test results. • Led the integration of new technology platforms into the QA process to enhance productivity and reduce errors.

Skills

Salesforce4 MS Office (user know-how)3 Java1 Testing (IT)2 Configuration2