Project Manager and Administrative Support

Personal summary

Helping businesses and entrepreneurs streamline operations and drive growth. With a strong background in organization, process optimization, and team management, I work closely with business owners to implement systems that save time, reduce operational burdens, and enable them to focus on scaling their businesses. With over six years of experience in recreation coordination, I developed a strong foundation in project management, team coordination, financial management, and operational efficiency. In my most recent role with the Town of Ponoka, I was responsible for scheduling recreational facilities including fields, arenas, and the aquaplex, ensuring optimal use of resources. I also implemented and maintained recreation software systems such as Max Galaxy and Xplor, improving workflow efficiency and simplifying the management of programs, memberships, and facility rentals. A significant part of my role involved team management, where I led a customer service team, delegated tasks, and facilitated communication between internal staff and external user groups. I handled invoicing, budgeting, and contract management, ensuring financial accuracy and adherence to policies. My strong problem-solving skills allowed me to maintain smooth operations during peak seasons and collaborate with local sports groups to design community programs that met evolving needs. Additionally, I contributed to process improvements within the department, including the successful implementation of two key software projects that streamlined operations. Now, I’m applying these skills to support businesses in team management, process optimization, and project execution. Whether you need help leading a team, improving operational efficiency, or managing a project, I’m here to support your business growth. Let’s connect to discuss how I can help your business scale effectively and efficiently.

Skills

SEO / SEM1 Accounts receivable accounting6 Accounts payable accounting6 Balance sheet accounting6 Personnel administration10 Project management6 Team building6 Project- / team leading6 Scheduling8 Administration training8