Senior Technical Support Engineer, Technical Support Engineer, Technical Support Specialist

Hourly rate: members only

Availability: members only

Willingness to travel: On request

Professional status: Freelancer

Last updated: Nov 21, 2024

Total work experience:

Language skills: English,

Personal summary

A seasoned IT professional with expertise in application support, cloud technologies, and technical leadership. With a solid background in Microsoft 365 and Microsoft Dynamics ERP, I have successfully led global remote teams to provide exceptional technical support and consulting services. My experience spans industries such as fintech, e-commerce, and consulting, and I have a proven history of enhancing operational efficiency, driving customer satisfaction, and supporting product-driven growth. I am deeply committed to innovation and ongoing learning, using Microsoft 365 tools like Teams, SharePoint, Power Automate, Power BI and Microsoft Dynamics ERP to boost performance and foster better collaboration. With experience working with top global organizations in both Germany and USA, I bring valuable expertise in remote support strategies. Let’s work together to harness the full power of Microsoft technologies and achieve success.

Skills