Customer Service & Tech Support | Assistant, Data entry, PPTX
Hourly rate: members only
Availability: members only
Willingness to travel: At home
Professional status: Freelancer
Last updated: Sep 15, 2023
Total work experience:
Language skills: English,
Personal summary
These are my services as a Freelancer: • Virtual Assistant • Online Support (Chat, Email) • Email support (fast responses) • LiveChats • WhatsApp, Facebook and Instagram messages. • Order tracking, providing status, etc • Troubleshooting issues • Moderation on Social Media • Following up with customers • Maintenance of customer data bases • Excel Advanced • Data entry • PDF to Word or Excel Conversion • Transcription • Help creating reviews of products • App reviews (replying back to feedback on both App Store and Play Store) • Assist in the preparation of regularly scheduled reports • Update and maintain office policies, procedures and other documents • Manage the email address • Manage accounting • Technical Support • Information Security
Skills
CISM (Certified Information Security Manager)10 Techical project assistant10 Technical support10 Microsoft Office 36510 Costumer service10Language skills
English
Advanced