ITSM Specialist
Hourly rate: members only
Availability: members only
Willingness to travel: Nearby (100 km)
Professional status: Employee
Last updated: Jul 13, 2024
Total work experience: 10 year(s)
Language skills: English, Persian,
Personal summary
Accomplished Business Analyst with 9 years of expertise in designing and deploying business analysis solutions, known for significantly cutting infrastructure costs, enhancing system dependability, and boosting overall performance across sectors such as cloud services, banking, oil and gas, power plants, and IT service providers. Adept at working with cross-functional teams, establishing and upholding architecture standards, and offering technical guidance to ensure project success. Proficient in gathering requirements, performing comprehensive analyses, and delivering data-driven insights to support strategic decisions.
Skills
ITIL10 IT service management (ITSM)10 Process coaching10 Process consulting10 Process control10 Process management10 Process organisation10 Quality management / QS / QA (IT)5 DIN EN ISO 200004Language skills
English
Fluent knowledge
Persian
Native speaker