IT Support Specialist
Hourly rate: members only
Availability: members only
Willingness to travel: On request
Professional status: Freelancer
Last updated: Jul 14, 2024
Total work experience:
Language skills: English,
Personal summary
In my previous role as an IT Support Specialist (Level II) at Intega IT, I have had the privilege of serving a diverse clientele base, providing technical assistance to over 50 companies in Ottawa. My responsibilities encompass a wide spectrum of tasks, from solving technical help tickets via a comprehensive ticketing system to delivering desktop support for all users via phone and chat. I possess extensive experience in administering Microsoft 365, Active Directory, Azure AD, and firewall management. Furthermore, my proficiency extends to macOS, networking concepts, and security practices, ensuring holistic support for various IT infrastructures.
Skills
Computer and networking12Language skills
English
Advanced