Customer & IT Support Specialist

Customer & IT Support Specialist

Hourly rate: members only

Availability: members only

Willingness to travel: Europe

Professional status: Freelancer

Last updated: Jan 1, 2024

Total work experience: 4 year(s)

Language skills: French, English,

Personal summary

I’m a bilingual English and French speaker. I am an honest, hardworking, and loyal person. I'm an IBM-certified IT Support professional. I know customers' needs and I do my best every time to make them happy. I can provide technical support by email, ticketing systems (FrontApp, ServiceNow, Zendesk, FreshDesk...), chat in French or English, either T1 level or T2 level. I'm a professional and I put all my effort and knowledge into providing quality work. Tech background: - Web hosting full support - Google Cloud Platform - Duda and WordPress Web development - Troubleshooting - Advanced knowledge in desktop and mobile OS (Ubuntu, Windows, iOS, Android) - Advanced knowledge in videogames hardware, software, and services I assure excellent results, as I like to work and have the job completely done on time.

Language skills


Native speaker


Fluent knowledge