Customer & IT Support Specialist
Taux horaire: membres seulement
Disponibilité: membres seulement
Disponibilité à voyager: Europe
Statut professionnel: Pigiste
Dernière mise à jour: 30 juin 2024
Expérience de travail totale: 4 année(s)
Connaissances linguistiques: Français, Anglais,
Sommaire professionel
I’m a bilingual English and French speaker. I am an honest, hardworking, and loyal person. I'm an IBM-certified IT Support professional. I know customers' needs and I do my best every time to make them happy. I can provide technical support by email, ticketing systems (FrontApp, ServiceNow, Zendesk, FreshDesk...), chat in French or English, either T1 level or T2 level. I'm a professional and I put all my effort and knowledge into providing quality work. Tech background: - Web hosting full support - Google Cloud Platform - Duda and WordPress Web development - Troubleshooting - Advanced knowledge in desktop and mobile OS (Ubuntu, Windows, iOS, Android) - Advanced knowledge in videogames hardware, software, and services I assure excellent results, as I like to work and have the job completely done on time.
Compétences
Technical support4 Customer Service4 Cloud Computing2 Administrative Support4 Virtual Assistance5 Web Hosting4 System Administration3 Duda3Connaissances linguistiques
Français
Langue maternelle
Anglais
Fluide