Customer service
Taux horaire: membres seulement
Disponibilité: membres seulement
Disponibilité à voyager: À la maison
Statut professionnel: Pigiste
Dernière mise à jour: 28 mars 2025
Expérience de travail totale: 3 année(s)
Connaissances linguistiques:
Sommaire professionel
With a Bachelor of Commerce in Global Management from Ryerson University and a solid background in customer service and administrative roles, I bring extensive experience in technical support, team collaboration, and client retention. My professional journey includes roles such as a Loyalty & Retention Specialist at Nordia, where I excelled in enhancing customer satisfaction and reducing churn rates through tailored solutions and upselling strategies. Previously, I have served as an Administrative Coordinator and Team Assistant at Carefirst Seniors & Community Service, where I managed scheduling, processed referrals, and maintained compliance with privacy policies. My diverse experience is complemented by multilingual proficiency in Cantonese, English, and Mandarin, enabling effective communication with a broad range of clients. Education: College/University in Business