Senior Account Receivable| Customer service manager

Sommaire professionel

I'm a detailed oriented Accountant and Customer support person with a passion for numbers thrilled at the chance to add significant value to growth driven businesses. With more than ten years experience in finance roles, I held the responsibilities of keeping and maintaining financial records - invoicing, Account receivable, Account payable, bank reconciliation, Balance sheets, P&L, cash flows, ledgers, inventory, internal auditing etc. These records improve visibility into revenues, expenses and functional operations , which was leveraged by management for key investment and Financial decisions. I also have extensive knowledge of quickbooks, Excel and sheets for data analysis. Other softwares I've used includes- slack, Monday, Apollo, Hubspot,Trello, drive, docs, slides, words, intuit, xero etc. I am also a proactive intelligent VA, inbox and appointment manager who goes above and beyond to ensure that her tasks are well taken care of within the shortest period considering the priority and impact level. I can also help you clean up, create fitting labels, and Operate a system to filter, reply to and follow up on your emails, with the goal to reach inbox zero everyday, so that you'll get back to what's important. I am that email assistant you need with superior written communication skills, attention to detail and emotional intelligence to book your calls, reply to your emails, manage your calendar, reply to your DM's and intelligently comment on social media (Facebook, Instagram, Twitter, LinkedIn) posts and paid ads, I will also help clear help desk tickets with friendly and fast replies, handle invoicing and bookkeeping, data entry, CRM/Task managements and research if need be. Over the years, I have used various CRM and office software such as Slack, Trello, Monday, Apollo, MS-Suite, Google-Suit and many more. I'm also a fast and willing learner who sees criticism not as an attack but as a feedback which should be evaluated for improvements in deliverables. I have a Higher National Diploma and Ordinary National Diploma both in accounting, (2003-2008). I'm also a certified Financial Modelling and Valuation Analyst from Corporate Finance Institute (CFI), certified Virtual Assistant from ALX Africa, customer support professional from LinkedIn and Technical support certification from google coursera.

Compétences

Accounts payable accounting11 Balance sheet accounting11 Excel6 google workspace3 account receivable10 CICS (Customer Information Control System)4 Appointment management3 Lead generation3 Payroll accounting5 Gradebook3