Customer Service & Tech Support | Assistant, Data entry, PPTX
Taux horaire: membres seulement
Disponibilité: membres seulement
Disponibilité à voyager: À la maison
Statut professionnel: Pigiste
Dernière mise à jour: 15 sept. 2023
Expérience de travail totale:
Connaissances linguistiques: Anglais,
Sommaire professionel
These are my services as a Freelancer: • Virtual Assistant • Online Support (Chat, Email) • Email support (fast responses) • LiveChats • WhatsApp, Facebook and Instagram messages. • Order tracking, providing status, etc • Troubleshooting issues • Moderation on Social Media • Following up with customers • Maintenance of customer data bases • Excel Advanced • Data entry • PDF to Word or Excel Conversion • Transcription • Help creating reviews of products • App reviews (replying back to feedback on both App Store and Play Store) • Assist in the preparation of regularly scheduled reports • Update and maintain office policies, procedures and other documents • Manage the email address • Manage accounting • Technical Support • Information Security
Compétences
CISM (Certified Information Security Manager)10 Techical project assistant10 Technical support10 Microsoft Office 36510 Costumer service10Connaissances linguistiques
Anglais
Avancé