Dynamics 365 Customer engagement Consultant
Taux horaire: membres seulement
Disponibilité: membres seulement
Disponibilité à voyager: Sur demande
Statut professionnel: Pigiste
Dernière mise à jour: 16 avr. 2024
Expérience de travail totale: 6 année(s)
Connaissances linguistiques: Espagnol, Anglais,
Sommaire professionel
As a Microsoft Dynamics 365 CE experiment consultant with extensive experience in Sales, Customer Service, Marketing, and Field Service Applications, I confidently provide tailored solutions that meet each client's specific needs. My analytical and problem-solving skills ensure heightened efficiency and optimal outcomes. With a proven track record of delivering over 20 successful implementation projects in various sectors, my services include process analysis, requirement gathering, BPM modeling, testing, key user training, and ongoing support. I collaborate seamlessly with technical teams, guaranteeing a flawlessly integrated functional and technical aspect, and translating functional requirements into actionable designs.
Compétences
Dynamics 365 Customer engagement6 Microsoft Dynamics CRM6 Dynamics 365 for sales6 Dynamics 365 for Customer service6 Power Automate3 Portals3 Power Apss2Certificats
Microsoft Certified Dynamics 365 Customer Service Functional Consultant Associate
2024 Canada
Microsoft Certified Dynamics 365 Sales Functional Consultant
2024 Canada
Connaissances linguistiques
Espagnol
Langue maternelle
Anglais
Avancé