IT Support Specialist
Taux horaire: membres seulement
Disponibilité: membres seulement
Disponibilité à voyager: Sur demande
Statut professionnel: Pigiste
Dernière mise à jour: 14 juil. 2024
Expérience de travail totale:
Connaissances linguistiques: Anglais,
Sommaire professionel
In my previous role as an IT Support Specialist (Level II) at Intega IT, I have had the privilege of serving a diverse clientele base, providing technical assistance to over 50 companies in Ottawa. My responsibilities encompass a wide spectrum of tasks, from solving technical help tickets via a comprehensive ticketing system to delivering desktop support for all users via phone and chat. I possess extensive experience in administering Microsoft 365, Active Directory, Azure AD, and firewall management. Furthermore, my proficiency extends to macOS, networking concepts, and security practices, ensuring holistic support for various IT infrastructures.
Compétences
Computer and networking12Connaissances linguistiques
Anglais
Avancé