Informations principales
REQ20810 - Business Systems Analyst Level 3
Poste: Non spécifié
Début: Dès que possible
End: Non spécifié
Lieu: Fredericton, Canada
Type de collaboration: Projet seulement
Taux horaire: Non spécifié
Dernière mise à jour: 21 août 2024
Description et exigences de la tâche
- Updated Resume in word format (Mandatory)
- Candidate Resume Summary and References {The one attached on the website Apply Online link} (Mandatory)
- Expected hourly rate (Mandatory)
- Visa Status (Mandatory)
- LinkedIn ID (Mandatory)
- Report to Program Manager
- Business Analysis
- Assess needs in operations through engagement with T1,2, 3 and provide input to Program Manager and Project team for needed enhancements
- Support engagement with PH engagement, listen for needs, updates to FAQ’s
- BA Support for implementing additional COVID needs
- Work collaboratively with project BAs supporting project and program activities across workstreams
- Business Continuity Planning
- Support citizen engagement sessions to facilitate analysis and design based on feedback
- Create Training Documentation and materials as needed and guided by citizen engagement feedback and change management plans
- Develop MyHealthNB program operational support model in collaboration with multiple stakeholders and core team members across workstreams
- Analysis for full project transition to operations
- Support for MyHealthNB Program and Operations Plan
- Manage Support for MyHealthNB solutions
- Escalation for all support
- Manage vendor relations
- Lead on the regular operations meetings
- Provide updates and status on operations, stats for T1
- Provide Tier 3 support as needed
- Provide Tier 2 support as backup
- Train Tier 1, 2 new people
- Documentation
- Maintain and update Support Documentation in response to operations
- Develop MyHealthNB program operational process, procedures and policies
- Business Continuity planning and documentation
- Release Management for MyHealthNB solutions
- Manage hot fix, urgent prod issues (Simeio, VeroSource, eHealth components)
- Ensure proper testing is completed, regression testing
- Ensuring approvals, communications, deployments, notifications are coordinated
- Performing and ensuring production validation checks
- Outage Notifications / Business continuity
- Manage Planned Outage Notifications and communications
- Manage Unplanned Outage Notifications and communications
- Must have knowledge and experience in the use of information and communications technologies.
- Must have knowledge and experience in strategic planning and change management.
- Will lead and/or participate in grant and research proposal writing, presentation(s)
- Will lead and/or participate in the development and presentation of business/value cases.
- Will lead and/or participate in the development of business requirements to support business/value cases
- Liaison (representation) for the organization on regional, provincial and national committees.
- Must have excellent communication skills (oral and written) including the preparation of research and grant proposals.
- Will assist in the development and implementation of solutions to meet the strategic objectives and goals
- Possess experience in stakeholder management and collaboration
- Contributes business perspective to project teams
- May work independently or under the general supervision of a Program Director
- May direct the work of other business and/or systems analysts.