Sr Technical Manager

Personal summary

• PMP and CSM certified professional with cross-functional experience of 17 years across highly reputed business establishments; possess domain knowledge of CRM systems, Order Management System, Billing, Bill Presentation, and Telecommunication Industry. • Instrumental in developing and managing software engineering applications utilizing standard development tools; analyzing, designing, developing and supporting all software application systems; Identifying and coordinating cross-component dependencies within Netcracker application or with other vendors. • Developing and implementing software engineering plans appropriately; managing all software engineering schedules, budget and resource allocation. • Exhibits excellence in Java/Web application development; driving the strategy, architecture, and development of the business’s site/software solutions by following Agile and Scrum development methodologies. Serving as primary contact for business customers for technical/non-technical aspects. • Accountable for the development and execution of project management processes and methodologies to ensure delivery of project scope on time and within budget while meeting or exceeding quality standards and customer expectations; delivering all projects contained in the project portfolio on time, within budget and meeting the strategic requirements. • Apical in managing relationships with clients, collaborating with them for achieving their strategic objectives by effectuating management controls and effectively handling processes to facilitate the required change; demonstrated skills in delivering & executing multiple enterprise-level projects in on-shore & off-shore across multiple locations. • Demonstrated excellence in managing large teams right from requirements through design, implementation & deployment; excellent analytical, organizational, planning skills with demonstrated abilities in training & mentoring teams towards achieving organizational goals.

Skills

Business analyse10 Project management (IT)10 System architecture15 Solution architecture7 Technical documentation10 Agile software development10