Dynamics 365 Customer engagement Consultant
Hourly rate: members only
Availability: members only
Willingness to travel: On request
Professional status: Freelancer
Last updated: Apr 16, 2024
Total work experience: 6 year(s)
Language skills: Spanish, English,
Personal summary
As a Microsoft Dynamics 365 CE experiment consultant with extensive experience in Sales, Customer Service, Marketing, and Field Service Applications, I confidently provide tailored solutions that meet each client's specific needs. My analytical and problem-solving skills ensure heightened efficiency and optimal outcomes. With a proven track record of delivering over 20 successful implementation projects in various sectors, my services include process analysis, requirement gathering, BPM modeling, testing, key user training, and ongoing support. I collaborate seamlessly with technical teams, guaranteeing a flawlessly integrated functional and technical aspect, and translating functional requirements into actionable designs.
Skills
Dynamics 365 Customer engagement6 Microsoft Dynamics CRM6 Dynamics 365 for sales6 Dynamics 365 for Customer service6 Power Automate3 Portals3 Power Apss2Certificates
Microsoft Certified Dynamics 365 Customer Service Functional Consultant Associate
2024 Canada
Microsoft Certified Dynamics 365 Sales Functional Consultant
2024 Canada
Language skills
Spanish
Native speaker
English
Advanced