Devops Engineer | Web Hosting | IT Technician

Personal summary

As a seasoned DevOps Engineer with extensive experience in web hosting technical support, I bring a unique blend of skills and expertise to drive efficiency and excellence in software development and infrastructure management. In my role as a DevOps Engineer, I have demonstrated proficiency in designing and maintaining CI/CD pipelines to automate software delivery processes. Leveraging tools such as GitLab CI/CD, I have enabled teams to achieve faster release cycles, improve code quality, and enhance collaboration across development and operations. Additionally, my experience in web hosting technical support has equipped me with a deep understanding of server management, configuration, and troubleshooting. I have effectively resolved complex issues related to server performance, security, and scalability, ensuring optimal uptime and reliability for web applications and services. I have expertise in containerization technologies like Docker and orchestration tools like Kubernetes, enabling seamless deployment and management of containerized applications. With a customer-centric approach, I excel in providing exceptional technical support to clients and end-users, addressing their inquiries and issues in a timely and professional manner. I am adept at communicating technical concepts to non-technical stakeholders, fostering positive relationships and delivering superior customer experiences. Overall, my combined experience as a DevOps Engineer and web hosting technical support specialist uniquely positions me to drive innovation, optimize performance, and deliver high-quality solutions that meet the evolving needs of modern businesses.

Skills

Linux (Kernel)4 Windows Server4 Docker2 Kubernetes2 Hosting4 DNS4 Microsoft Office 3654 Server-monitoring4 Technical support4