IT Technician(Web design & SEO, UI Designer, Programming,System troubleshooting)

Personal summary

Over a decade years of professional experience in the IT field with Bachelor’s degree of Computer engineering Demonstrated ability in Working in a fast-paced environment with Multitask skills Proven skills in Microsoft Office (Excel, Word, Visio, Project, and PowerPoint), Windows and Mac systems Extensive Experience with support and troubleshooting Network (LAN/WAN/wireless), CCTV, and VOIP, working with Router, Firewalls, Servers, and Workstations Understanding of O365, Cloud solutions (AWS & Azure), and Adobe products like InDesign, Photoshop, Acrobat Professional, Graphic Design and Web design Proven skills with working and troubleshooting Windows 7 & 10 & 11, Windows Servers. Troubleshooting with problem-solving, Communication skills for interpersonal communication and explaining IT concepts to nontechnical users or customers. Fast Learner, Team-oriented as a good team player Self-motivated and Willingness to learn new technologies Strong background in Innovation and Open minded with Strong problem-solving and troubleshooting skills Familiar with working Ticketing support systems like Jira Understanding of Incident management (logging, managing workload, documenting support issues)

Skills

SEO / SEM6 Web design8 UI Designer4 C#6 Graphic design8 Adobe Photoshop8 Premiere6 Hardware selection10 WLAN (Wireless Local Area Network)5 Windows Server7