Customer Service and Operations Support

Hourly rate: members only

Availability: members only

Willingness to travel: At home

Professional status: Freelancer

Last updated: Jun 25, 2024

Total work experience: 11 year(s)

Language skills: English,

Personal summary

As someone who has thrived being a freelancer and working with clients and employers remotely since 2013, I bring a wealth of experience and adaptability to the table. My expertise spans across various contemporary platforms, essential tools, and crucial soft skills. These assets empower me to consistently deliver exceptional service and operations. My passion lies in providing outstanding solutions. Whether it’s streamlining processes, optimizing workflows, advocating information security or operations, or enhancing customer experiences, I am committed to contributing to your team’s success. I am confident that my dedication and expertise will be valuable assets for your business. What are your mission-critical operations systems or platforms? Can your current agents or remote employees keep you functioning when one fails? *We can switch ISP connection within minutes. * We can switch power sources within minutes. *We can leverage additional secure computing power within minutes * We can leverage a VPN connection within minutes. *We are cyber security trained and protect your business and customer data. *We leverage physical and internet security at all times. *We ask questions. *We provide actionable feedback. *We own the customer's issue or concern no matter how many layers of management the client may have. *We can charge a higher hourly rate because of our proven track record with our clients. Success happens when we can think outside the box and continue operations no matter what comes our way in a day. Operations is revenue! Thank you for considering my services. I look forward to the opportunity to collaborate and make a positive impact.

Skills