Virtual Assistant | Admin | SMM | Executive Support

Hourly rate: members only

Availability: members only

Willingness to travel: On request

Professional status: Freelancer

Last updated: Jul 27, 2024

Total work experience:

Language skills: Filipino, English,

Personal summary

Hello! I'm Jelai, an experienced virtual assistant from the Philippines with a proven track record in helping businesses grow. ​ Throughout my career, I've honed a broad range of skills, including data entry, web research, chat and customer service support, social media and email marketing management, e-commerce and project management, website design, calendar and travel coordination, podcast management, content creation, graphic design, editing, proofreading, and transcription. In 2019, I started as a Customer Service Representative, where I handled billing, sales, product inquiries, order tracking, and customer care. Concurrently, I worked as an outbound call agent and virtual admin, setting appointments for potential leads. The following year, I served as a Personal Assistant for a Digital Design company director and as a Virtual Assistant for two Australian clients. My responsibilities spanned from invoicing, client liaison, website and e-commerce management, to podcast management, bookkeeping, graphic design, social media and email marketing management, lead generation, calendar management, invoicing, and other administrative tasks. In 2021, I joined an online beauty retail platform as an Executive Administrative Assistant, managing backend operations. I also collaborated with a New Zealand-based occupational therapist and a US client, managing their social media, course content, and Etsy store, including product listing, social media management, and content creation. ​ In 2022, I worked with a UK client in the surveying industry as a LinkedIn lead generation specialist and managed affiliate marketing. I also began working in a Bookkeeping firm as a support VA and with a digital marketing firm serving clients in the UK and Australia. My journey continued in 2023 with Darrell "Coach D" Andrews Enterprises and 4th Ave Market Inc. As a Virtual Assistant for Coach D, I conducted email outreach campaigns, and at 4th Ave Market Inc., I continue serving as an Executive Administrative Assistant, managing a wide range of tasks. I pride myself on my excellent computer navigation skills, a strong command of the English language, and proficiency in Microsoft Office and Google Suite. I'm excited to bring my diverse skill set and extensive experience to new opportunities. For more information and resources, please visit many.bio/amadorjelai

Skills