Service delivery Manager, Business Manager
Hourly rate: members only
Availability: members only
Willingness to travel: Worldwide
Professional status: Employee
Last updated: Nov 28, 2024
Total work experience:
Language skills: French, English, Arabic,
Personal summary
Motivated achiever and self-driven professional with over 18 years of progressive experience, including more than 14 years in IT service desk and call center management. Adept multitasker, self-motivated, and committed to success, with a proven ability to juggle multiple responsibilities effectively. Holding degrees in applied sciences, human resources management, and an MBA in business analytics. Seeking new challenges in operations management, project management, call center or service desk delivery management, HR management, organizational development, related leadership positions, or consulting
Skills
Organisation d'entreprise14 Collecte de données / gestion20 Développement des RH14 Évaluation des performances16 Service client16 Gestion des services IT (ITSM)15 Construction offshore16 Gestion de service16 Consultation en affaires13 Management de la qualité totale (TQM)15Language skills
French
Advanced
English
Advanced
Arabic
Advanced