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Ref. no.: 1824
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Alumni Coordinator

Position: Not specified

Start: As soon as possible

End: Not specified

Location: Downsview East (CFB Toronto), Canada

Method of collaboration: Project only

Hourly rate: Not specified

Latest update: May 15, 2024

Task description and requirements

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. 

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. 

Learn more at ehncanada.com

Be part of the work that’s changing lives.

JOB DESCRIPTION

As a key member of EHN’s growing alumni team, the Alumni Coordinator is responsible for the introduction of post-treatment community to the inpatient clients during their intensive treatment stay, as well as facilitating events, supports, resources and communications for the Alumni Community and across the network. The position also plays a key role in advocating and supporting alumni activities both onsite and throughout the community. The ideal candidate will have lived experience in some capacity in the addiction/mental health treatment community and previous or ongoing education in the space and/or customer service/business development experience. Marketing experience and event planning experience are also considered assets.

JOB FUNCTION AND DUTIES
  • Create and deliver a program that introduces every client to post-treatment community options, including EHN’s Recovery brand.
  • Meet with each inpatient client early in treatment to lay the foundation for successful completion of programming that includes attendance at self-help meetings, enrollment in aftercare (where applicable), participation in community and peer-leader opportunities, as well as an introduction to the Recovery community. 
  • Identify opportunities to assist clients with post-treatment planning by connecting them with the Recovery Alumni community, 12-step programs, and other regional supports, and/or working to towards safe living environments, etc.
  • Meet with each inpatient client individually in final weeks of treatment to finalize post-treatment plans, guide them to Aftercare enrollment, connect them with 12-step contacts/meetings, encourage them to engage in EHN’s volunteer opportunities, encourage feedback, including testimonials and GMB reviews, engage them in upcoming events and invite them to join committees etc. Other opportunities, as necessary.
  • Initiate cross-collaboration with peers across departments as necessary, including clinical, medical, admissions, marketing, business development, operations, etc. furthering the programs EHN offers and problem-solving challenges/obstacles as they arise.
  • Develop and execute on a program of succession for the Alumni effort, including identifying talent.
  • Continue to develop and nurture a volunteer program and its Alumni community, including arranging speakers/facilitators for alumni led in-house meetings.
  • Maintain relations with community self-help groups and ensure client access to live and virtual 12-step meetings/etc.
  • Manage direct reports as necessary as the team continues to grow
  • Travel as required to represent EHN and the Recovery community with existing/potential partners, community events, etc.
  • Other duties as required

Employee Benefits and Perks:

· Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy

· 24/7 Employee Assistance Program through LifeWorks

· Competitive paid time off policies, including a paid day off on your birthday

· Access to in-house fitness facilities where applicable or discounted external gym memberships

· Perks and discounts with Perkopolis – entertainment, home/auto/pet insurance

· Personal and professional development through our Education Support Assistance program

· Nationwide presence allows for supportive relocation opportunities

· Defined Benefit pension through CAAT with up to a 4% employer contribution

· Maternity and parental leave top-up

· Access to discounts at Kids & Co. Daycare

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources. 

Category

Management