Master information

Task description and requirements

Scope:

The Group IT has recently introduced new profiles, namely UX researchers and designers, in the implementation of its products to shift from system centric towards user centric paradigm, manage uncertainties
of new lines of business, deliver products reaching their target at a lower cost and objectify successes of a product. As a reference member, we are looking for an experienced UX Researcher.

Tasks/Activity Description:

Mission tasks: (non-exhaustive)
* Lead UX research activities and document it in our Research repository
* Prepare and animate workshops on functional framing, ideation and co-design with key stakeholders (business, IT, end-users, or even on an ad hoc basis for user tests and focus groups)
* Collect insights into user needs, pain points, along with feedback throughout the project by implementing appropriate research methods (on-site observations, interviews, user tests, surveys, literature, etc..)
* Create personas and experience maps through user research and data
* Define the right interaction model and evaluate its success via measurable criteria
* Identify business processes and use cases, define and formalize user journeys or make recommendations for improvement to existing journeys Create storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
* Present ideas, concepts and design solutions to various stakeholders
* Communicate design ideas and prototypes to UI Designers and Developers
* Contribute to team efforts by actively participating in broader UX Chapter activities such as feedback sharing sessions and knowledge sharing
Skills:

* 7 years expertise in design thinking in context of agile projects
* 7 years expertise of qualitative and quantitative research methods
* 3 years' experience with interaction design and information architecture
* Ability to create lo-fidelity wireframes in Figma and user flows
* Attention to details and works delivered in high standard
* Proficient in design software (Figma) as well as presentation software (PowerPoint, Miro)
* Ability to use a design system in Figma is a plus
* Ability to use the research tool Condens is a big plus
* Formal qualification (master's degree, certification) in UX is required
* Able to write processes, documentation (project related) and presentations
* Able to demonstrate Information Technologies
* Language skill: fluent (C1) English is mandatory (to interact with users and conduct interviews and tests for instance). German, French or Dutch are a plus.

Details:

* Start: ASAP
* Duration: 12 Months (+extension)
* Location: Remote and Onsite (Berlin)
* Capacity: 100% / Fulltime
* Language: English (C1) - German is a plus

Telephone interviews with our customers can be arranged at short notice, with a quick decision afterwards.If you are interested in this project, or if you can recommend someone for this, please do not hesitate to contact me.

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