Master information

Senior Software Support Engineer

Position: Not specified

Start: As soon as possible

End: Not specified

Location: Montreal, Canada

Method of collaboration: Project only

Hourly rate: Not specified

Latest update: Jul 2, 2024

Task description and requirements

Hi Everyone,

Hope all are doing well,




NOTE ONLY PR AND CANADA CITIZEN CAN APPLY FOR THIS ROLE




Wondering if you are available for Contract Position for Senior Support Engineer(MQ/Kafka) role with one our Client in Montreal, QC




If you are interested and need to get more information please share your updated resume to mail adam@apptoza.com




Role : Senior Software Support Engineer

Location : Montreal, QC

Hybrid Position




Main job responsibilities include:

• Production Management for Kafka on Kubernetes and MQ plants

• Deep-diving into complex troubleshoots, implementing changes, and serving as an escalation point for the Level 2 teams.

• Creating and maintaining best practices / policies and ensuring that they are followed.

• Work with External vendors and internal Project Managers to develop the execution for changes.

• Participate in the weekly Review meetings and actively engage with various engineering teams to review the infrastructure.

• Actively participate in the weekly Change meetings to explain their changes and answer any questions from the change board.

• Incident and Problem management

• Built automation to replace manual tasks with tools.

• Built tools to enable self-service operations by application users and L1/2 staff to reduce the overhead involved in day to day operations. 

Category

Software engineering / -technology