Credit Manager

Credit Manager

Requisition ID: 7894

Location:

Laval, Quebec, CA, H7T 0J3

Pay Type: Salary


Overview

The Credit Manager is responsible for supporting Credit activities in one market areas as designated in his/her specific role. The market area requirement includes partnering with the General Manager(s) to help increase the profitability of the Company by working with market area staff to enable them to maximize customer revenues while at the same time tightly managing risk. The Credit Manager will to ensure that the appropriate Credit Policy is adhered to, and to provide oversight, support, and consultation for his/her market area(s) for collections, processing credit applications, payment application, and taking the lead on strategic/difficult customer accounts to ensure minimization of risk of credit loss. The Credit Manager will also support in the consistency of processes across their market areas and communicating credit initiatives across their market areas. In addition, the Credit Manager will coordinate with other Credit Managers as well as the appropriate Shared Services management in order to ensure that processes and Service Level Agreement agreements are being respected.

Responsibilities

Safety:

Serve as a role model in the areas of safety, leadership, teamwork, customer focus, and continuous improvement to ensure alignment with the company’s vision and critical success factors. 

Collections

Lead credit & collections activities for his/her market area in line with Company expectations and in adherence to Credit Policies, including credit approvals, risk management, pursuing timely collections, work-outs of collection problems, negotiating and taking security, litigation, maximizing collections of finance fees, and bankruptcy proceedings.
Determine appropriate collection or conservatory action for problem accounts when centralized collection efforts are exhausted

Credit Reporting & Analysis

Process credit approvals, write-offs to bad debt, and resolution of disputes.
Evaluate and determine the adequacy of the Bad Debt Reserve, and recommend adjustments as required.
Perform ongoing monitoring functions, including monitoring and maintaining appropriate credit limits for established accounts; monitoring local and regional economic conditions as well as customer and industry trends; and monitor continuously the aging of accounts for customers in the market area to ensure adequate actions being taken

Risk Mitigation

The Credit Manager is responsible for ensuring that the appropriate Credit Policy is adhered to, and to provide oversight, support, and consultation for his/her market area(s) for collections, processing credit applications, payment application, and taking the lead on strategic/difficult customer accounts to ensure minimization of risk of credit loss. 

Automation

Establish and maintain close working relationship with ABS centralized Credit & Collections team to help maximize the performance of that team and ensure the financial services centers achieves targets for collections. 

Process Management & Improvement

Drive for efficiency and simplification of processes along with the ABS regarding automation and digital transformation.
Enables improvements in processes and controls while maintaining alignment and standardization. Drive and lead process improvement plan in each 

Results/Accountabilities

Enhancing the Health & Safety culture of the company by providing visible support of H&S policies/procedures
Establish a Credit service and performance which provides the Company with a competitive advantage in its markets
Manage risk and exposure in accounts receivable at all times by ensuring Credit Policy and best practices compliance
Manage overall credit/collections function and performance of all parties
Ensure all stakeholders are well informed and have information required to perform duties

Relationship With Other Jobs

Frequent interaction with GM and other Area sales and operations personnel
Regular interaction with other Area Credit Managers within Country and in other Countries
Interaction with the Eastern Canada Finance team as required Frequent interaction with staff at ABS – both Credit & Collections and Customer Account Services teams
Regular interaction with local sales support staff

Dimensions

Direct reports: 2
Product lines: 2 (Aggregates & RMX)
Collections: ~$25 Million Accounts receivable / month

Qualification Profile

Educational & Experience

Bachelor’s Degree in Business or relevant educational background
Minimum of 5 years’ experience in construction credit environment, with progressively positions within the field 
Strong analytical skills with an ability to interpret financial information
Proficiency in an ERP system, preferably in SAP
Demonstrated focus on process improvement, preferably with related experience

Knowledge & Skills

Ability to influence, develop and maintain strategic relationships
Ability to drive and lead effective change in a complex multi-product line environment
Strong working knowledge of credit principles and best practices
Strong communications skills, including strong ability to deal with both internal and external customers 
Ability to work in a fast paced, high volume environment with a requirement to adapt to changing conditions
Analytical, goal driven, customer focused, and business savvy
Must be bilingual in English/French

Job-Specific Competency Profile (Lominger)

Business Acumen 
Intellectual Horsepower
Managerial Courage 
Organizational Agility 
Strategic Thinking 
Drive for Results 

We thank you for your interest. Only candidates selected for an interview will be contacted.

Management