Master information
Clinical Manager
Position: Not specified
Start: As soon as possible
End: Not specified
Location: Peterborough South, Canada
Method of collaboration: Project only
Hourly rate: Not specified
Latest update: Apr 16, 2024
Task description and requirements
- Overseeing continuity of day-to-day clinical operations and delivery of client care
- Leading a team of clinical therapists and support staff
- Assigning clinicians to individual and group therapy while ensuring adequate staffing levels and mitigating coverage needs in collaboration with Team Leads
- Ongoing assessment of clinician skill level while providing coaching, mentorship, and supervision; making recommendations for learning and education as required
- Ongoing employee performance evaluation and management
- Working collaboratively with clients and families to continuously improve the client experience
- Ability to support and/or assume clinical responsibilities (provision of psychotherapy interventions, group facilitation, etc.) as required
- Ability to support clinicians in managing complex client situations (conflict, treatment interfering behaviors, crisis situations, etc.)
- Fosters collaborative partnerships and communication with internal and external stakeholders
- Identifies and communicates recommendations for clinical opportunities and system improvement
- Reviewing clinical documentation and reports for quality assurance
- Responsible for recruitment and onboarding of clinical staff
- Supports continuous quality improvement in clinical programming and organizational initiatives using effective change management strategies
- Participates in policy and procedure development and implementation
- Works in partnership with other departments to ensure hospital and organizational goals are met
- Rotational on call responsibilities as a member of the clinical leadership team (after hours and weekends)
- Other duties as assigned
- Masters degree in a healthcare related discipline required
- Membership and good standing with a regulatory college required
- Minimum 2 years experience in a clinical leadership or supervisory role required
- Minimum 5 years clinical experience in mental health and addictions in an inpatient or residential setting required
- Experience with a variety of evidence-based treatment modalities (ACT, CBT, DBT, CPT, exposure therapy, etc.) required
- Strong leadership skills, self-motivation, and the ability to work successfully, both independently and as part of a team
- Excellent decision-making and problem-solving skills to intervene in clinically complex situations
- Ability to navigate ambiguity in a complex and fast-paced environment
- Proven success in managing change and transforming workplace culture
- Excellent verbal and written communication and interpersonal skills to support collaboration with a diverse multi-disciplinary team
- Crisis training and/or de-escalation training considered a strong asset
- Computer literacy, including familiarity with MS Office suite, staffing and workload applications
- Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy
- 24/7 Employee Assistance Program through LifeWorks
- Competitive paid time off policies, including a paid day off on your birthday
- Access to in-house fitness facilities where applicable or discounted external gym memberships
- Remote or hybrid work models for eligible employees
- Perks and discounts with Perkopolis – entertainment, home/auto/pet insurance
- Personal and professional development through our Education Support Assistance program
- Nationwide presence allows for supportive relocation opportunities
- Defined Benefit pension through CAAT with up to a 4% employer contribution
- Maternity and parental leave top-up
- Access to discounts at Kids & Co. Daycare