Master information

Ref. no.: RQ07412

RQ07412 - Business Analyst - Senior

Position: Not specified

Start: May 7, 2024

End: Mar 31, 2025

Location: Toronto, Canada

Method of collaboration: Project only

Hourly rate: Not specified

Latest update: Apr 25, 2024

Task description and requirements

We would like to present to you a new job opportunity and I think you may find it interesting. 

If you are interested kindly send the following documents to hr@smsoftconsulting.com by Monday, April 29, 9:30 AM EST if that interests you and matches your profile.

Without mandatory documents, we cannot submit a candidate.

  1. Updated Resume in word format (Mandatory)
  2. Candidate Resume Summary and References {The one attached on the website Apply Online link} (Mandatory)
  3. Expected hourly rate (Mandatory) 
 

Job Title: RQ07412 - Business Analyst - Senior

Client: Ministry of Public and Business Service Delivery (former MGCS)

Work Location: 222 Jarvis Street, Toronto, Ontario, Hybrid

Estimated Start Date: 2024-05-07

Estimated End Date: 2025-03-31

#Business Days: 250.00

Extension: Probable after the initial mandate

Hours per day or Week: 7.25 hours per day

Security Level: CRJMC

 

Must have:

  • Develops comprehensive documentation and support materials for Program Areas to integrate with identity providers like Okta. This documentation includes user flow guides, How-To-Videos, and integration best practices aimed at streamlining the onboarding process for Program Areas to Public Secure.
  • Knowledge of project management methodologies, principles and practices
  • Demonstrated experience reporting on progress of deliverables, milestones, issues and risks to various audiences, including steering committees and formal status reporting.
 

Description

  • Leads business analysis efforts for systems utilizing Software as a Service (SaaS) solutions in Identity and Access Management, such as Okta, to assess clients' business challenges and opportunities related to identity and access management.
  • Facilitates sessions within the Identity and Access Management domain with SaaS vendors and technology teams to evaluate the feasibility of leveraging and customizing SaaS features to meet specific business requirements.
  • Documents business requirements in a manner that enables I&IT solutions to be determined and implemented by SaaS vendors.
  • Supports the adoption of Public Secure and the onboarding of Program Areas.
  • Develops comprehensive documentation and support materials for Program Areas to integrate with identity providers like Okta. This documentation includes user flow guides, How-To-Videos, and integration best practices aimed at streamlining the onboarding process for Program Areas to Public Secure.
  • Applies re-engineering concepts to drive business improvements and SaaS customizations through innovative and cost-effective service delivery approaches.
  • Collaborates with technology teams to develop usability forecast models by analyzing historical usage trends against various identity and access management use cases.
  • Leads and conducts business analysis activities at various levels of detail with technology, cybersecurity, and privacy teams as required, based on the nature of the identity and access management deliverable.
  • Designs robust processes for requirements gathering, including Joint Application Design (JAD) sessions, interviews, and mock-ups.
  • Performs business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definitions for assigned projects.
  • Monitors progress, resolves issues, and provides regular updates to management and stakeholders.
  • Develops performance measures and traceability matrices for evaluating business analysis efforts and conducts follow-up activities.
  • Provides project updates to the Project Manager, identifies project issues and risks, and escalates them to the project manager when necessary.
  • Collaborates closely with the Product Owner, Project Manager, and Systems Analysts to ensure project objectives are met.
  • Facilitates design discussions and issue resolution with client groups.
  • Supports testers by clarifying requirements and validating test scenarios and cases.
 

Experience and Skill Set Requirements

Experience and Skill Set Requirements1.   Business and Functional Requirements Gathering and Documentation (30%)

  • Ability to document business and data requirements into specifications sufficient for designing appropriate technology solutions.
  • Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
  • Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
  • Ability to provide a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
  • Interact with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
  • 10+ years experience in a business analyst capacity participating in various stages of the project lifecycle.
  • Experience conducting requirements gathering workshops and developing documentation.
  • Demonstrated experience with creating Business Cases, Screen Design/User Interface, Business Process Model Flows, and Logical architecture artifacts, among other deliverables.
  • Experience identifying and documenting testing plans, schedules and cases. Supporting testing resources and clarifying expected outcomes.
Project Management and Leadership Skills (35%)

  • Knowledge of project management methodologies, principles and practices
  • Ability to work independently and influence others.
  • Actively participate and engage in discussions related to project strategies, approaches and deliverables
  • Ability to identify resource requirements and create plans and schedules to meet deliverables.
  • Demonstrated experience reporting on progress of deliverables, milestones, issues and risks to various audiences, including steering committees and formal status reporting.
Communication and Interpersonal Skills (35%)

  • Written communication skills to prepare various technical materials, business cases, research findings, reports and procedures.
  • Meet with stakeholders and assess needs and gain clarification where required.
  • Lead and facilitate discussions with vendors, client ministries, other project team members and management.
  • Experience creating presentations and presenting to executive steering committees responsible for project oversight and decision-making.
 

For daily updates you can also join our WhatsApp group: Please use this link below to join👇

https://chat.whatsapp.com/EMZZtZarS6QH5Ishjv5h3p

 

Note:

This position is currently listed as "Hybrid"; however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.t.

  • Candidate is required to work 3 days in office per week.

Category

Business analyse